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Trainee Service Advisor

Newcastle Upon Tyne, Tyne And Wear
Job Type
7 Sep 2022
Trainee Service Advisor Lookers, Volkswagen Van Centre Newcastle Salary: £23,000 (Plus generous OTE) Contract Type: Permanent, Job ref. req11770 Market leading employee benefits We're looking for a Trainee Service Advisor to join our team at Lookers Volkswagen Van Centre, Newcastle. This role is offered on a 42 hours per week contract with a competitive basic salary and generous OTE. This is the perfect opportunity for an ambitious people person to begin their automotive career with a market leader. Our Trainee Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to showcase their knowledge and expertise so that our customers have the information they require when making decisions about the servicing of their vehicle. With this in mind, we provide ongoing training and development opportunities for our Trainee Service Advisors through structured training and customer experience workshops. So, if this sounds like a role you would be interested in, read on to find out more about what we are looking for. About you You will have heaps of energy and a warm personality with a real passion for delivering first class customer experiences You will have excellent communication skills with the ability to build rapport easily and can explain technical information in a way that is clear and concise You will need to be able to maintain accurate customers records You will be a great team player but be able to work independently also We want to hear from you if you have worked in a customer service role similar role or have a passion for customer service and carsIf you believe you have the necessary skills and attributes for this position, we would love to hear from you. Apply today to take your first step to success with Lookers. Why us...? Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus.We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received
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  • Job Reference: 706347673-2
  • Date Posted: 7 September 2022
  • Recruiter: Volkswagen
  • Location: Newcastle Upon Tyne, Tyne And Wear
  • Salary: £23,000
  • Bonus/Benefits: Plus generous OTE
  • Sector: Transport & Logistics
  • Job Type: Permanent