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Trade Counter Customer Advisor

Aylesbury, Buckinghamshire
£20,000 to £25,000
Job Type
8 Sep 2022
We're looking for a talented Hire Desk Assistant to work with us. We want to recruit someone with demonstrable experience of customer service and / or trade counter environment. If that's you then you could be exactly what they're looking for. The Role: Reporting to the Branch Manager and based in the company's Aylesbury office, as the Hire Desk Assistant you will be primarily responsible for serving on our Trade Counter and provide equipment from the warehouse ready for dispatch. The you will ideally have previous experience within a tool hire/trade counter environment. As a hire desk assistant, you will be at the front line of customer interaction, their main point of contact for all hires, any queries and/or complaints, ensuring their every need is provided for and every question answered. You will liaise with all parts of the business, developing strong relationships and using your exceptional customer service skills to ensure timely provision of any orders, helping us to exceed customer satisfaction at all times. This is a full time, permanent position and is available with an immediate start. In the job you'll be tasked with the following: - Serving our trade customers - Providing help & advise to ensure the correct equipment is supplied & any relevant safety instruction given to customers - Raising & closing contracts, on the bespoke IT system - Building profitable relationships, encouraging repeat businees The standard working hours for this position are 7.30am - 5.00pm Monday - Friday. The Candidate: The ideal candidate for this Hire Desk Assistant role will have relevant experience of customer service / Trade Counter. Does that sound like you? If so, we'd love to see your CV. This position could be right for you if you want to work as any of the following: Hire Desk Assistant, Hire Controller, Tool Hire or as a Hire Desk Manager. The Package: Basic salary: £20,000 - £25,000 per annum Bonus: An extra bonus is also available if the company hits certain targets - full details of the scheme will be revealed on application The Company: The business you'll be working for is the leading regional provider of tools, plant and equipment hire services. They're a company that people want to work for because they have the opportunity for career progression and are a rapidly growing successful regional hire provider. Interested? If you think you're right for this Hire Desk Assistant role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews
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  • Job Reference: 707469317-2
  • Date Posted: 8 September 2022
  • Recruiter: Embark Recruitment
    Embark Recruitment
  • Location: Aylesbury, Buckinghamshire
  • Salary: £20,000 to £25,000
  • Sector: Construction
  • Job Type: Permanent