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Technical Support Engineer

Witchford, Cambridgeshire
£28,000 to £33,000
Job Type
8 Sep 2022
My client in Cambridgshire is currently in need of a Technical Support Engineer due to expansion We are seeking a motivated Technical Support Engineer to provide front-line support, via phone and email to UK customers, as well as supporting global technical support teams on locally designed and manufactured goods. Your Responsibilities Work closely with local Engineering and global Technical Support teams to provide front-line support, via phone and email, to UK customers in Academic, Government and Commercial sectors Communicate with customers to understand their application and to help identify solutions Assist with the development of new products by providing feedback on concepts from a customer s perspective as well as testing and reporting performance and non-conformance Identify new product opportunities through customer conversations Assist with building product demos for tradeshows and replication of customer set ups for troubleshooting and training Occasionally attend domestic and international tradeshows as well as participate in customer visits Requirements Masters degree or equivalent industry experience in Physics or Life Science discipline is highly desirable Experience with optical fibre, optics, electronics or lasers Excellent communication, attention to detail and follow-up skills required Computer literate The salary for this Position is paying up to £33k with lots of additional benefits Monday to Friday 09::30
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  • Job Reference: 707265731-2
  • Date Posted: 8 September 2022
  • Recruiter: Re-Track Personnel
    Re-Track Personnel
  • Location: Witchford, Cambridgeshire
  • Salary: £28,000 to £33,000
  • Bonus/Benefits: Pension Holidays ect
  • Sector: Engineering
  • Job Type: Permanent