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Team Leader

South Shields, Tyne And Wear
Job Type
22 Sep 2022

Rewards and Benefits on Offer.

  • An immediate job starts, following successful interviews and job trial.
  • A 3- day weekend.
  • A highly supportive team environment, with plenty of training and continuous support.
  • On-site Parking
  • The offices are very close to the Metro Line.
  • You will work between 8am and 8pm Monday to Thursday, totalling 37.5 hours per week.

Mtrec New Opportunity:

MTrec Commercial are proudly representing our market leading research organisation client to appoint a Team Leader on a temporary to permanent assignment as soon as possible. You will be working in a friendly, supportive, and fast-moving environment,

We would highly recommend this opportunity to anyone who is looking for a fast paced and enjoyable supervisory role, in an industry leading organisation.

The Job you will be doing:

  • To lead, motivate, engage, and support a team of up 20 tele researchers to be the best they can be
  • To provide advice and guidance when needed, and be the first point of escalation
  • Consistently strive to improve performance through coaching and support, with Performance Management being a key element
  • To actively lead by example - promote company values
  • To ensure all agents are coached weekly, given feedback and appropriate support
  • To ensure a high standard of quality is delivered through verification and monitoring

About you:

  • The potential to motivate and lead a team
  • Excellent communication skills
  • A people-centric approach to working, with a passion for delivering objectives
  • Effective listening skills and great communication skills
  • A desire to not just settle - focussed on achieving great performance
  • Microsoft Office experience, most importantly Excel, Word and Outlook
  • The ability to highlight and correct skills gaps
  • Organisational skills and ability to work under pressure
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  • Job Reference: 718773037-2
  • Date Posted: 22 September 2022
  • Recruiter: MTrec Recruitment
    MTrec Recruitment
  • Location: South Shields, Tyne And Wear
  • Salary: £21,000
  • Sector: Executive Positions
  • Job Type: Permanent