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Finance Team Manager - Income Collection

Chelmsford, Essex
£40,000 to £44,165
Job Type
7 Sep 2022
VNA Recruitment are looking for a Finance Team Manager - Income Collection to join one of our clients based in Chelmsford, Job Purpose: This role is located within the Transactional Services Division, of our clients Finance Directorate. Finance Transactional Services aims to provide a comprehensive financial transactional and support service, maximising new and innovative technology to provide excellent customer service using a multi skilled workforce. The Finance Team Manager (Income Collection) will lead and drive the team delivery of specific tasks in line with the clients Debt Recovery Strategy in support of the Service Manager. The successful candidate post holder will be responsible for ensuring high levels of income collection for our client and assist with the review of processes in place to ensure consistent application of Debt Recovery Strategy and implementing improvements where necessary. You will be responsible for demonstrating exemplary standards in the provision and continuous improvement of income collection services, translating customer needs to deliver efficient and customer friendly processes and identify changes in technology, to enhance and streamline the customer experience. With substantial experience of Income collection & debt recovery, as well as excellent good leadership and communication skills, you will also be expected to have the ability to influence, motivate and manage a large number of staff, ensuring they deliver consistently high levels of performance. Additionally, strong experience of the financial impacts of the Care Act and managing debt in relation to vulnerable adults receiving social care services. Knowledge, Skills and Experience: Educated to RQF level 6 (Bachelor s degree) or equivalent by experience. Project management accreditation/qualification, or equivalent by experience, would be desirable. Evidence of continuing professional development and expert knowledge in relevant professional area. Substantial experience and good working knowledge of income systems and demonstrable accounts receivable/debt collection experience, in a high volume environment. Ability to interpret complex and varied information and use it to drive continuous improvement. Strong leadership skills and behaviours, building a diverse team to achieve shared objectives. Experience of managing cultural and operational change in a complex environment. Good level of commercial awareness, with the ability to build effective working relationships at senior level, with internal and external customers, suppliers and partners. Ability to evaluate and support innovative approaches to improving service delivery and value for money, with a strong focus on performance and delivery. Excellent interpersonal and communication skills with the ability to negotiate, constructively challenge and influence at senior level across the Council and external partners. Strong excel skills and ability to manipulate and interpret large data sets are essential for this role
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  • Job Reference: 706346940-2
  • Date Posted: 7 September 2022
  • Recruiter: VNA Recruitment
    VNA Recruitment
  • Location: Chelmsford, Essex
  • Salary: £40,000 to £44,165
  • Sector: Accounting
  • Job Type: Permanent