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Duty Manager - Central London

Location
London
Salary
£32,000 to £35,000
Job Type
Permanent
Posted
22 Sep 2022

Our client is looking for a Duty Manager to work at a Luxury residential development in Central London.

Working hours: 7am - 7pm (4 on 4 off)

Duties:

  • Overseeing the day-to-day operations.
  • Ensuring that all services and activities are carried out efficiently, meeting the standards and requirements of the company.
  • To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner.
  • Decision-making and problem-solving in the absence of the Estate Management Team will be required, given the circumstances of the role.
  • Manage onsite staff on behalf of the Estate Manager, Property Manager, overseeing the day-to-day matters of the development, ensuring that high standards of quality customer service are maintained for residents and guests, and that all matters are handled in a prompt and professional manner.
  • Ensure Health and Safety regulations are adhered to and the required health and safety inspections and activities to assist in keeping the development and workplace a safe environment for all.
  • Delivering excellent customer service.
  • Take personal responsibility for understanding and following the company's Health & Safety policies and practices.
  • Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.

Requirements:

  • Excellent verbal and written communication skills.
  • Excellent IT and numeracy skills.
  • Working knowledge in building maintenance systems.
  • Knowledge of Health and Safety requirements and legislations.
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Details

  • Job Reference: 718772606-2
  • Date Posted: 22 September 2022
  • Recruiter: PMR
    PMR
  • Location: London
  • Salary: £32,000 to £35,000
  • Sector: Hospitality & Tourism
  • Job Type: Permanent