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Customer Service Administrator

Liverpool, Merseyside
Job Type
8 Sep 2022
Are you a Customer Service professional looking for a fantastic immediate opportunity in Liverpool? Your next employer is based in the heart of the City Centre and is looking for a Customer Service Administrator to join their Telephony team. They are offering a starting salary of GBP21,074 along with 25 days holiday and flexible working. This is a great opportunity to join a long standing, established company who have a clear progression path. Interested? Keep reading.... What will I be doing as a Customer Service Administrator? Answering and handling incoming calls in a professional and timely manner Responding and resolving customer queries received by email Responding to telephone queries by checking details on in house system Issuing claim forms, membership applications and other information to customers as requested Updating the system with changes to membership details by telephone, email or paperless changes requests Processing claim forms as required Ensuring adherence to regulatory and compliance issues at all times Keeping team leaders informed of any unresolved issues at all times We would LOVE to hear from you if you have the following skills and experience: Previous experience in a phone-based customer service role An excellent communicator Heavily organised A keen eye for detail Able to adapt in a fast paced environment What's in it for me as a Customer Service Administrator? 25 days holiday plus bank holidays Company pension scheme Free parking Access to healthcare scheme after 6 months Hybrid working after 6 months If this sounds like a Customer Service Administrator role you will LOVE, please send your CV
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  • Job Reference: 707255480-2
  • Date Posted: 8 September 2022
  • Recruiter: Jobwise Ltd
    Jobwise Ltd
  • Location: Liverpool, Merseyside
  • Salary: £21,074
  • Bonus/Benefits: Free Parking, Training, Contrib Pension
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent