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Credit Controller - Collections Specialist

Solihull, West Midlands
£27,000 to £29,000
Job Type
7 Sep 2022
SF are working with one of Europe's largest and most forward thinking organisations who are taking on the challenges around sustainable energy and growth. They have brand new solutions and products that they have already rolled out here in the UK and have set up a new Head Office in Solihull. This role is an initial 6 month contract that is likely to go permanent Working in an award winning Credit department, your role will involve debt chasing, query management, investigation, negotiation skills as well as excellent customer service skills. Making commercial decisions to mitigate risk and increase cashflow to the business. Your new role Provide specialist support to internal and external customers, contributing towards excelled customer service and cash collection of live and aged debt Investigate and resolve a wide range of complex issues or customer queries, liaising with other parties as necessary, to provide an appropriate, acceptable resolution for the customer to enable cash collection. Escalation of non-queried debt in order to reduce DSO and bad debt provision Participate in process change and implementation, conduct testing and produce and maintain process documentation to ensure department processes are efficient and consistent with business and industry requirements. Record all information, calls and email onto the system to document any debt/overdue payments on accounts What you'll need Previous experience in a busy Credit department Strong Analytical skills Strong communication and negotiation skills Good organisational skills and the ability to prioritize work CICM qualified or studier is desired but not essential Good systems skills What you'll get in return Initial 6 months contract that is likely to go permanent Very competitive salary and benefits scheme Hybrid and flexible working Study support on the CICM Free parking on site 37 hour week
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  • Job Reference: 706346714-2
  • Date Posted: 7 September 2022
  • Recruiter: SF Recruitment
    SF Recruitment
  • Location: Solihull, West Midlands
  • Salary: £27,000 to £29,000
  • Sector: Accounting
  • Job Type: Contract