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Cluster ICT Support Technician

Reading, Berkshire
£20,720 to £25,257
Job Type
7 Sep 2022
Job: Cluster ICT Support Technician Organisation: Multi-Academy Trust Locations: Reading, Berkshire Annual Salary: £20,720 £22,876 for 1st Line or £22,876 - £25,257 for 2nd Line (dependent on qualifications and experience) Start date: As soon as possible Contract: Permanent, full-time, 52 weeks or term time + 2 weeks This large and respected Multi-Academy Trust is looking for exceptional 1st Line or 2nd Line Cluster ICT Support Technician to join the Trust. The post holder is to be based in one of their academies in the School Cluster area of Reading and will require regular site visits to the schools locally and further afield as necessary. The role: As a Cluster ICT Support Technician, you will provide effective IT support to the academies within the school cluster, attending sites to rectify any IT problems and install hardware and software as necessary, and escalating matters where appropriate. The role will provide high quality and effective support including, but not restricted to the key areas as follows: Management of Windows Server 2016, 2019, 2021 & Office 365 Knowledge of Microsoft Azure & Virtualised Networks Knowledge of antivirus, safeguarding and filtering solutions Able to visit sites academies locally and further afield as necessary Able to engage with end users in schools and central team staff Identify, troubleshoot and resolve IT issues Installation & configuration of various end user devices & software packages Providing IT support with the cluster Escalating issues to 2nd line/3rd line/development where required Undertaking small/medium internal IT projects as and when required You have: Experience of working across multiple sites with experience delivering 1stline or 2nd line IT support, gained ideally within a successful educational establishment, or primary school, federation or Multi-Academy Trust Capable of working collaboratively with colleagues and key staff within a cluster of schools Demonstrate a successful track record of delivering a quality first or second line IT support service Be able to travel around your school cluster as required They offer a competitive salary plus membership of the LGPS pension scheme and with opportunities for career progression. Closing date: As soon as possible Applications: Please contact Tarja Aila at Aston Education for an informal chat and to apply for this Cluster ICT Support Technician job, (url removed) or call her on (phone number removed). We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This post is subject to an enhanced DBS check
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  • Job Reference: 706348831-2
  • Date Posted: 7 September 2022
  • Recruiter: Aston Education Ltd
    Aston Education Ltd
  • Location: Reading, Berkshire
  • Salary: £20,720 to £25,257
  • Bonus/Benefits: LGPS Pension and CPD
  • Sector: Education
  • Job Type: Permanent